Work with Overseas Companies Semi Voice Process Executive

Work with Overseas Companies Semi Voice Process Executive Job Description What you do: Voice Handling: Skillfully manage a moderate number of incoming and outgoing voice conversations, answering consumer questions, completing transactions, or offering technical assistance. Multitasking: Maintain productivity while guaranteeing constant service quality across all channels by effectively managing interactions across many channels at once. Data entry: Use the client Relationship Management (CRM) system or helpdesk software to accurately record all client interactions, service requests, results, and follow-up actions. Transaction processing: Accurately handle customer data updates, cancellations, or service modifications within the necessary systems. Meet or surpass performance parameters that are pertinent to both voice and non-voice processes on a regular basis. Experience: 0 to 3 yrs Education: Any Basic Degree Salary: Negotiable Location: In and Around in Chennai Contact Us for Further Details, With Regards, HR - Maria