Your Voice, Our Identity Malayalam Voice Process Executive

Your Voice, Our Identity Malayalam Voice Process Executive Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Job Description: The Malayalam Voice Process Executive is in charge of offering the Malayalam-speaking clientele excellent customer care and support. This position entails professionally and sympathetically answering incoming and outgoing calls, answering questions, and resolving complaints. As a language expert, you will help the company communicate with its clients in Kerala and the larger Malayali diaspora. The ideal applicant has a neutral accent, outstanding verbal proficiency in Malayalam, and the capacity to simplify complex service information for customers. Key Skills: Verbal Fluency: Outstanding proficiency in reading and speaking Malayalam in a clear, professional manner. English proficiency is the ability to read and write in English at a basic to advanced level in order to log customer data and navigate software. Listening Skills: The capacity to actively listen in order to comprehend the problems that customers face and offer pertinent answers. Empathy: The capacity to deal patiently and problem-solvingly with angry or anxious clients. Experience: 3+ yrs Location: in and Around Chennai Salary: Based on Previous Work Experience Interested Candidates can apply for this position by sending your CV along with your information to the Mail Immediate Joiners are mostly Preferred Freshers can also Apply With regards HR - Maria