Associate - Customer Success (1-4 Yrs) Jaipur/Rajasthan (After-Sales/Customer Service)

Job Description - International Voice Process (BPO)We are seeking dynamic and customer-focused professionals to join our International Voice Process team in Mansarovar, Jaipur. This role involves handling inbound and outbound calls, providing exceptional customer support, resolving queries, and ensuring high-quality service delivery in alignment with organizational standards. Candidates should demonstrate strong communication skills, adaptability to rotational shifts, and the ability to work effectively in a fast-paced environment. Eligibility:- Any Graduate / Undergraduate - Minimum 6 months of BPO experience (International Voice)Salary:- 29,400 - 35,000 CTC Selection Process:- HR Round - Operations Round Shifts & Working Days:- 5.5 days working - Rotational shifts & offs Transport Facility:- Cab facility available - 180 per night shift for males - One- sided cab facility for females during odd hours Assessment:- Versant B2/C1 (US Voice) Location:- Mansarovar, JaipurKey Responsibilities:- Handle international customer calls with professionalism and empathy.
-Provide accurate information, resolve queries, and ensure customer satisfaction.
-Maintain call quality standards and adhere to compliance guidelines.
-Document interactions and update systems accurately.
-Collaborate with team members to meet performance targets.
-Adapt to rotational shifts and maintain punctuality and reliability. (ref:updazz.com)

Payroll Type : Permanent