Customer Care Service

We are looking for an enthusiastic and dedicated Customer Care Service to become a valuable part of our team for Bss Microfinance Limited based in Bangalore , located at Nagarbhavi . The role offers 14000 - 14500 and involves managing customer calls, delivering outstanding customer service related to BSS Microfinance . Join us for a great work environment with various opportunities for career growth. Key Responsibilities:

• Manage incoming and outgoing calls in a regional language.
• Log customer interactions and track follow-ups.
• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements: We are seeking candidates with 0-0.5 years of experience in customer service or tele calling, who are proficient in Hindi/ Kannada / Tamil / Telugu / Marathi . The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 10th Pass is required, and candidates must be open to working 6 days working during the Day shift.
Job Profile : Customer Care Service
Industry : tech-support