VP Premier Plus Relationship Manager

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day:to:day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC 's purpose of opening
up a world of opportunity by providing our customers with borderless banking and world:class wealth management through best:in:class, mobile:first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
Some careers open more doors than others.
If you 're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Job Introduction
As a Premier Plus Relationship Manager at HSBC, you will be at the forefront of our flagship Premier Banking offering, serving as a vital link to our high:net:worth individual (HNI) clients. Your primary responsibility is to cultivate and expand HSBC Premier relationships, aligning with business targets and strategic plans.
You will act as a single point of contact for Premier customers, anticipating their needs and delivering comprehensive banking and financial advisory services. Your role involves ensuring exceptional customer service in accordance with Global Premier Service Standards, identifying opportunities for wealth reviews, and providing tailored wealth solutions.
Success in this role requires maintaining the highest standards of integrity, adhering to regulatory requirements, and fostering trust with both the bank and our clients.
Principal Responsibilities
HSBC Premier Relationship Manager
Business Impact:
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Maximize profit and growth of Premier client portfolios by developing new and existing relationships.
:
Achieve financial targets through effective client engagement and service delivery.
:
Conduct regular client reviews to understand needs and recommend suitable products and services.
Cross sell products
Client Management:
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Build and maintain strong client relationships to ensure retention and satisfaction.
Need based selling
:
Utilize client relationship management tools to keep client information accurate and up to date.
:
Develop strategies to increase wallet share and manage a prospect pipeline effectively.
Team Collaboration:
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Work as part of an integrated branch management team to meet standards and deliver operating models.
:
Collaborate with colleagues across the business to support client needs and achieve performance measures.
Operational Excellence:
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Ensure compliance with HSBCs policies, including KYC, AML, and sanctions guidelines.
:
Manage operational risk and adhere to sales quality requirements.
:
Attend mandatory training and report any unusual activities promptly.
Leadership and Development:
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Support team members and contribute to a positive work environment.
:
Establish a network of internal relationships and gather feedback from colleagues and clients.
Education Qualifications / Certifications and Requirements:
Knowledge and Experience
stylemargin:top:0.0in;margin:bottom:0.0in typedisc:
:
Educational Background: Bachelors degree or equivalent professional experience.
:
Industry Experience:
stylemargin:
Job Type: Permanent